Help

Good to know.

Answers to the questions we get most. Still stuck? Email info@unlockt.store.
Buying & downloads

How do I get my files?

Right after checkout you get an email with everything you bought: a download link for each book and a one-time code for each tracker. No waiting, no shipping.

I lost my download link. Can I get it again?

Your download link is also in your order confirmation email, so search your inbox (and spam folder) for Unlockt. If you still can’t find it, email info@unlockt.store from the address you ordered with and we’ll send it again.

Do the trackers work on my phone?

Yes. The trackers open in your web browser on a phone, tablet or computer. There is no app to install.

Can I print the guides?

Yes. Every guide is a printable PDF, so you can read it on screen or print the pages you need.

Products

Who are the programs for?

Everyday people who want to train like athletes, including those who face real barriers to being fully athletic. No elite background needed.

Should I buy single guides or a bundle?

Single guides are best if you want to focus on one thing. Bundles group guides and trackers that work together and cost less than buying each item separately. Every bundle page shows exactly what’s inside and how much you save.

Is this medical advice?

No. Our guides share general training and nutrition information and aren’t a substitute for advice from a doctor, physiotherapist or dietitian. If you have an injury or a health condition, or you’re not sure a program is right for you, check with a professional before you start.

Sharing & refunds

Can I share the files with a friend or my team?

Each purchase is for one person. Coaches who want to use a guide with a team can email info@unlockt.store.

Can I get a refund?

Since the files are delivered instantly, your 14-day right to cancel ends once the download starts, which you agree to at checkout. If a file is faulty or won’t open, email us within 30 days and we’ll replace it. See the full refund policy.

Still have a question?

Email info@unlockt.store. We reply within 2 working days.