Unlockt – Terms of Service

4 Nov 2026 · @Unlockt

Effective date: 11 November 2026

These Terms of Service ("Terms") are a legal agreement between MB Unlockt ("Unlockt", "we", "us", "our") and you, the person using unlockt.store or trackers.unlockt.store (together, the "Store") or buying from us ("you", "your"). By ticking the box at checkout, creating an account, placing an order or otherwise using the Store, you agree to these Terms. If you do not agree, please do not use the Store or place an order.

Please read these Terms carefully and save or print a copy for your records. You can always find the current version on this page; the date at the top shows when it last changed.

Important. Please pay special attention to section 9 (Right of withdrawal and refunds), section 11 (Lifetime tracker access and closing accounts) and section 17 (Disclaimers and limitation of liability). Nothing in these Terms takes away rights you have as a consumer under the mandatory laws of your country.

1. About us

The Store is operated by:

• MB Unlockt, a small partnership (mažoji bendrija) registered in the Republic of Lithuania
• Company code: 308180731
• Registered address: V. Putvinskio st. 60, Kaunas, Lithuania
  
• Email: info@unlockt.store
• Phone: +370 699 89645

We aim to answer emails within 2 business days.

2. Other documents that apply

These Terms apply together with:

• our Privacy Policy, which explains what personal data we collect (including through your tracker account), why, how long we keep it and your rights under the GDPR;
• our Refund Policy, which summarises section 9 of these Terms;
• our Cookie Policy, which explains the cookies and similar technologies used on the Store and how to manage them.

If a policy and these Terms conflict, these Terms apply.

3. Who can use the Store

The Store is intended for adults. To place an order or create an account you must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, who then accepts these Terms on your behalf and is responsible for the purchase and for your use of the Store. You confirm this when you tick the box at checkout or at sign-up.

We do not knowingly collect personal information from children under 14 without parental consent. If you are a parent or guardian and believe your child has given us personal information or bought from us without your permission, email info@unlockt.store. We will delete the information and, for an order made without your permission, refund it and deactivate the related access code or account.

If you let other people use the Store on your device, you are responsible for making sure they know about and follow these Terms.

4. Your account

To use a tracker you create an account at trackers.unlockt.store with your email address and a password. You agree to:

• give accurate and up-to-date information and keep it updated;
• create an account only for yourself, not use a false name or pretend to be someone else;
• keep your password secret and not let anyone else use your account;
• not sell, transfer or share your account;
• tell us at once at info@unlockt.store if you suspect unauthorised use of your account.

You are responsible for activity on your account unless it happens because of a failure on our side. We are not liable for losses caused by someone using your password because you shared it or did not keep it safe.

5. Our products and information

We sell digital products only:

• Ebooks – downloadable PDF files;
• Trackers – online tools at trackers.unlockt.store, unlocked with a one-time access code;
• Bundles – one or more ebooks together with a tracker.

Each product is sold as described on its product page. We take care to keep descriptions, images and prices accurate, but mistakes can happen; we may correct errors at any time, including after an order is placed (see section 6). Images and previews are for illustration and may differ slightly from the final file or screen.

General information only. Our ebooks, trackers and other content are for general information, education and personal organisation. They are not medical, nutritional, health, financial, legal or other professional advice and do not replace advice from a qualified professional. Before starting any training or nutrition programme, especially if you have a health condition, consult a doctor or other qualified professional. You use the content at your own discretion.

6. Orders

Placing an order. Add products to your cart, tick the confirmation box and follow the checkout steps. Before you pay, you can review your order and correct any mistakes. Your order is an offer to buy; you place it when you press the final payment button.

When the contract is formed. A contract between you and us is formed when your payment is confirmed and we send you an order confirmation email. Each order gets an order number; please quote it whenever you contact us.

Orders we may refuse or cancel. We may refuse or cancel an order before delivery, for example if:

• the payment cannot be authorised or your details cannot be verified;
• the order appears fraudulent or is flagged by our or Shopify's security systems;
• a product's price or description was shown in error;
• the order appears to be placed for resale; or
• an event outside our control prevents delivery (section 16).

If we cancel an order, we tell you by email and refund any amount paid in full, usually within 5–7 business days depending on your bank.

Personal use only. Products are sold to end customers for personal use. Buying products, files or access codes to resell them is not allowed; if we believe you are doing so, we may cancel your orders and suspend or close your account.

Language. Contracts are concluded in English.

7. Prices and payment

Prices. Our prices are set in euros (EUR) and include VAT where VAT applies. The Store may show prices converted into your local currency for convenience; the amount charged is the one shown at checkout. If your card is in a different currency, your bank or card issuer may add conversion fees, which are outside our control. The price you pay is the one shown in your order confirmation. We may change prices at any time, but changes do not affect orders already confirmed.

Payment methods. We accept credit and debit cards, Shop Pay, Apple Pay and Google Pay. The methods available to you are shown at checkout. Full payment is taken when you place your order.

How payments are processed. The Store runs on Shopify, which processes your order and payment through its payment partners. Card data is encrypted and handled under the PCI-DSS security standard; we never see or store your full card details. By placing an order, you agree that Shopify and its payment partners may process your order and run fraud and identity checks on your payment details.

Your payment details. You confirm that the payment details you give are correct and that you are authorised to use the payment method.

8. Delivery

Everything is delivered by email right after your payment is confirmed, to the email address you enter at checkout. Nothing is shipped.

• Ebooks – a download link to the PDF file;
• Trackers – a one-time access code;
• Bundles – both, in the same email.

Please make sure your email address is correct; we are not responsible if delivery fails because the address you gave is wrong. If the email has not arrived within 1 hour, check your spam folder and then contact us at info@unlockt.store and we will resend it.

Access codes. Each code can be used once and is linked to the email address used for the purchase. Once you enter it in your account, the tracker is unlocked for that account only. Codes cannot be transferred, resold or exchanged for cash.

To use the products you need a device with internet access, a current web browser and, for ebooks, a PDF reader. You are responsible for your own equipment and internet costs.

9. Right of withdrawal and refunds

Your 14-day right of withdrawal. Under EU and Lithuanian consumer law you normally have 14 days from the contract to withdraw from an online purchase without giving a reason. For digital content not supplied on a physical medium, this right ends once supply begins, if you agreed to that. At checkout, before paying, you will be asked to:

1. expressly agree that we supply the digital content immediately; and
2. acknowledge that you lose your right of withdrawal once the download starts or the tracker code is used.

We confirm this in your order confirmation email. As a result, once you have downloaded an ebook or used a tracker code, we do not offer refunds because you changed your mind, the product was not what you expected or you do not like it. If, within 14 days of your order, you have not yet downloaded the ebook or used the code, you may still withdraw by emailing info@unlockt.store with your order number; we will then refund you within 14 days and deactivate the download link or code.

Technical problems. If something does not work because of a fault on our side – for example the file is damaged or will not open, the download link does not work or the access code is not accepted – email info@unlockt.store within 30 days of purchase with your order number and a short description (a screenshot helps). We will first try to fix the problem or send the product again. If we cannot fix it, or you prefer, we will refund the price of the affected product in full.

How refunds are paid. Refunds go to your original payment method within 14 days of our decision. Depending on your bank, the money may take a few more business days to appear.

This section does not limit your legal rights if digital content does not conform to the contract; those rights apply in addition to the remedies above.

10. Licence and intellectual property

Licence. When you buy a product, we give you a personal, non-exclusive, non-transferable licence to use it for your own private, non-commercial purposes. You may download and keep a copy of your ebooks and print pages for your own use. You may not:

• copy, share, forward, upload or publish ebook files or their contents, in whole or in part;
• resell, rent out or give away products, files or access codes;
• share your tracker account or let anyone else use it;
• remove or change copyright or other notices in our products;
• copy, modify, scrape or reverse-engineer the trackers or the Store;
• use our content to create competing products.

Intellectual property. All content in the Store – ebooks, trackers, texts, designs, photos, graphics, software, and the Unlockt name and logo – belongs to MB Unlockt or its licensors and is protected by copyright, trademark and other laws. Buying a product does not transfer ownership of it to you, and all rights not expressly granted are reserved.

If you breach this section, your licence ends immediately and you must delete any copies you have made. We may also close your account (section 11) and take legal action.

11. Lifetime tracker access and closing accounts

Lifetime access. Trackers you unlock stay available in your account for as long as we operate the tracker service. We may update, improve or change the trackers. If we ever stop offering the tracker service, we will email you at least 30 days in advance so you can save your data.

Closing your account. You can ask us to delete your account at any time by emailing info@unlockt.store.

Our right to close an account. We may suspend or close an account that seriously breaches these Terms – for example by sharing the account, reselling content or misusing the Store – after warning you where reasonably possible.

What happens when an account is closed. Access to all trackers in it ends and the data stored in it is permanently deleted, subject to any data we must keep by law (see the Privacy Policy). We do not refund purchases when an account is closed at your request or because of your breach of these Terms.

12. Acceptable use

You may use the Store only for lawful, personal purposes and in line with these Terms. You must not:

• use the Store for anything unlawful or fraudulent;
• try to gain unauthorised access to the Store, the tracker app, other users' accounts, our servers or databases;
• upload or spread viruses, malware or other harmful code;
• overload, disrupt or attack the Store, including by denial-of-service attacks;
• use bots, scrapers or other automated means to access, monitor or copy the Store or its content;
• interfere with any security feature, including access codes and login protection;
• send spam or unauthorised advertising through the Store;
• harass, harm or try to harm others, including minors; or
• help anyone else do any of the above.

We may investigate breaches and cooperate with law enforcement authorities where required by law.

13. Reviews

You may leave reviews of products you have bought. Reviews must be honest, based on your own experience, and must not be unlawful, offensive, defamatory, misleading or infringe anyone's rights. Do not include personal data of other people.

By submitting a review, you give us a non-exclusive, royalty-free, worldwide and perpetual licence to use, reproduce, translate, adapt and display it, together with the name you submitted, on the Store and in our marketing. You confirm that you have the right to grant this licence.

How we check reviews. We only publish reviews from customers who bought the product. Before publishing a review, we check that the email address given with it matches an order for that product in our store. We publish positive and negative reviews alike and do not edit their content; we may only remove reviews that break the rules above.

14. Third-party links and services

The Store may contain links to third-party websites and services, such as social media. These are provided for convenience only; we do not control or endorse them and are not responsible for their content or practices. Their own terms and privacy policies apply.

We rely on third-party providers to run the Store – for example Shopify for the online store and payments, and hosting and email providers for the trackers and delivery. Their services may occasionally be unavailable; see section 17.

15. Discount codes and promotions

Only one discount code can be used per order unless the offer says otherwise. Codes are valid only on the terms stated when they were issued (for example an expiry date or minimum order value), cannot be exchanged for cash and cannot be applied to past orders.

From time to time we may run promotions or giveaways. Each one has its own rules, published with it; if those rules conflict with these Terms, the promotion rules apply for that promotion. Prizes cannot be transferred or exchanged. We may change or end a promotion and correct errors in promotional materials, and we may disqualify anyone who tries to manipulate a promotion.

16. Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, such as outages of internet, hosting, email or payment providers, cyberattacks, natural disasters or actions of authorities. If such an event delays delivery, we will tell you as soon as we can. If the delay is significant, you may cancel the affected order and receive a full refund for anything paid but not delivered.

17. Disclaimers and limitation of liability

Availability. We work to keep the Store and trackers running, secure and free of errors, but we cannot guarantee uninterrupted or error-free access. We may need to pause the Store for maintenance, updates or security reasons.

Results. Our products give general guidance and tools. Results depend on you and many other factors, so we do not promise any particular outcome from using them.

Limitation. To the extent the law allows, our total liability to you for any order is limited to the price you paid for it, and we are not liable for indirect or consequential losses, loss of profit, business or opportunity, or loss of data you could reasonably have saved yourself.

What we do not limit. Nothing in these Terms limits or excludes our liability for damage caused intentionally or by gross negligence, for death or personal injury caused by our negligence, for fraud, or any other liability or consumer right that cannot be limited or excluded under applicable law.

18. Your responsibility for misuse

If you breach these Terms – for example by sharing or reselling our content, misusing the Store, or infringing someone else's rights – you are responsible for the loss or damage this causes us, including reasonable legal costs, to the extent permitted by law.

19. Suspension and changes to the Store

We may change, update or withdraw parts of the Store or our product range at any time, for example to improve it or for business, legal or security reasons. This does not affect products you have already bought, except as described in section 11 for the tracker service.

20. Governing law, complaints and disputes

Governing law. These Terms and any dispute arising from them are governed by the law of the Republic of Lithuania. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of that country or of Lithuania.

Complaints. Please contact us first at info@unlockt.store. We will reply within 14 days.

Out-of-court resolution. If we cannot resolve your complaint, consumers may apply to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba), Vilniaus g. 25, 01402 Vilnius, Lithuania, www.vvtat.lt. Consumers in other EU countries may also get free help from the European Consumer Centre in their country.

21. Changes to these Terms

We may update these Terms from time to time, for example when the law or our products change. The updated version applies from the effective date shown at the top. The version in force when you place an order applies to that order. We will notify account holders by email in advance of important changes that affect tracker access.

22. Notices and contact

We may send you notices by email to the address you gave us or by posting them on the Store. You can send us notices and questions at:

MB Unlockt V. Putvinskio st. 60, Kaunas, Lithuania info@unlockt.store

23. General

• Severability. If a court finds any part of these Terms invalid, the rest stays in effect.
• No waiver. If we do not enforce a right immediately, we can still enforce it later.
• Transfer. We may transfer our rights and obligations under these Terms to another organisation; this will not reduce your rights. You may not transfer your rights or your account to anyone else.
• Entire agreement. These Terms, together with the documents in section 2, are the whole agreement between you and us about your use of the Store and your purchases.
• Third parties. No one other than you and us has any right to enforce these Terms.