Shipping policy
Effective date: 11 November 2026
Unlockt sells digital products only, so nothing is shipped. Everything you buy is delivered by email straight after your payment is confirmed, with no shipping costs and no waiting. This policy is part of our Terms of Service.
1. What you receive and when
|
Product |
What you receive |
When |
|---|---|---|
|
Ebook (PDF) |
A download link to the PDF file |
Right after payment |
|
Tracker |
A one-time access code to unlock the tracker at trackers.unlockt.store |
Right after payment |
|
Bundle |
The download link and the access code, in the same email |
Right after payment |
Everything is sent to the email address you enter at checkout, so please check that it is correct. In rare cases, such as a payment security check, delivery can take up to 1 hour.
Using your tracker code. Create an account at trackers.unlockt.store (or log in), enter the code and the tracker opens right away. Each code works once and is linked to the email address used for the purchase.
What you need. A device with internet access and a current web browser; for ebooks, a PDF reader (built into most phones and computers).
2. If your email does not arrive
- Wait up to 1 hour.
- Check your spam, junk and promotions folders for an email from info@unlockt.store.
- Still nothing? Email info@unlockt.store with your order number. We will resend your products, or update a mistyped email address, within 2 business days.
If a download link or code does not work, we will replace it free of charge, as set out in our Refund Policy. Download links do not expire for your own use; if one stops working, we will send you a new one.
3. Where we sell, costs and taxes
- Countries. We sell worldwide, wherever Shopify can accept your payment.
- Delivery costs. Delivery is always free; there are no shipping or handling fees.
- Customs and duties. Digital products are not subject to customs duties or import fees.
- Taxes. Prices include VAT where it applies. The final amount, including any tax, is shown at checkout before you pay.
Questions? Contact MB Unlockt at info@unlockt.store or +370 699 89645.